To Our Counselors: The Louisiana Office of Student Financial Assistance (LOSFA Programs) will be closed to the public effectively immediately. All essential functions will continue to be provided remotely.
We will continue to monitor all developments related to COVID-19 and will keep you informed as to whether new developments change LOSFA processes and procedures.
For questions related to a students’ TOPS award or Student Hub account, please direct all concerns to custserv@la.gov.
Please note: TOPS Exceptions will continue to be processed. However, we ask that you scan and email OR photograph and email OR fax to 225-208-1618 your request for an exception form as well as the documentation necessary to support your request as we will have limited access to documents that have been mailed to the office.
High school counselors can find all training materials and useful links from LOSFA here!
Click here for the LOSFA Presentation Evaluation
TOPS Questions and Answers
Counselor Forms
PowerPoints
Workshop and Webinar Materials
2018 Workshop Materials:
2017 Webinar Materials:
LOSFA School Counselor Webinars are presented in two sessions.
Webinar #1 covers program and legislative updates, program rule changes, an overview of LOSFA’s expanded outreach services and a review of TOPS eligibility processing issues.
Webinar #2 features a review of LOSFA administered programs, including a detailed review of TOPS requirements.