Click here to view our COVID – 19 Phase III plan. | Click here to view the TOPS Award amount for the 2020-2021 academic year. | To view a list of approved Proprietary and Cosmetology Schools where your TOPS Tech award can be applied, click here. | Click here for the TOPS Fall 2020 Questions and Answers. | Click here to view the Hurricane Laura Questions and Answers. 




Virtual Office Hours with LOSFA Staff

Our staff at the Louisiana Office of Student Financial Assistance (LOSFA) remains committed to meeting the needs of students during these difficult times.

Virtual Office hours are from 9AM – 3PM Monday through Friday.

Accordingly, one-on-one virtual office hours are NOW available to answer questions related to a student’s FAFSA, Student Hub, TOPS award and/or the TOPS process; START questions, and more. During these unprecedented times, it is important to stay in the know and connected, so students have what they need to prepare for college.

To accomplish this, we ask that you complete the form below to receive direct assistance from a LOSFA representative. Our team is eager and ready to support you!

NOTE: Under Federal law, (FERPA – the Federal Education Right to Privacy Act) once a student is either 18 years old or enrolled in college, it is illegal for us to discuss that student’s records with anyone except that student without their consent.

To register for a one-on-one session to discuss your Student Hub or a START account, TOPS award and/or the TOPS process, click the button on the right.

To register for a one-on-one session to complete your Free Application for Federal Student Aid (FAFSA), or to schedule a Financial Literacy session, click the button on the right.

To register for virtual seminars and/or workshops for small and large groups, click the button to the right.

To help us improve our virtual assistance, we would like to request your participation in a brief survey. Following your virtual office hours session, please click the button on the right to complete a 2-3 minute survey.