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LOSFA was the state agency designated by the U.S. Department of Education to be the guarantor of student loans that originate in Louisiana under the Federal Family Education Loan Program (FFELP) for loans disbursed prior to July 1st, 2010 (7/1/2010).

For new student loans, click here.

For Perkins loans, click here.

Default Prevention

LOSFA has entered into a contract with ECMC for the servicing of all our Default Prevention Services effective July 1, 2018. 

All inquiries and questions must be sent to ECMC using the contact information listed below: 

Email: options@ecmc.org

Phone Number: (800) 298-9490

Defaulted Student Loans/ Default Recovery

LOSFA has entered into a contract with ECMC for the servicing of all our Collection Services. 

All inquiries and questions regarding defaulted student loans must be sent to ECMC using the contact information listed below: 

Email: losfaservicing@ecmc.org

Phone Number: (844) 371-7098


8 Common Public Service Loan Forgiveness Mistakes

Visit NSLDS


To find out who services your student loans and how to contact them, click here to visit NSLDS:


Stay Connected with LOSFA – Click here for email, phone, and other contact information.

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