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Alice T. Brown

Director of Information Technology

Alice T. Brown is LOSFA’s Information Technology Director. As IT Director, Alice is responsible for the agency’s network infrastructure, computer hardware and software resources, and web and software application development to support all of the agency’s programs. Before joining LOSFA in 2004, Alice spent 19 years as an auditor and management consultant with a public accounting firm, a business analyst in a shared-services data center, and a senior IT manager at a large retail company.

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Dr. Tireka Cobb

Director of Field Outreach Services and Louisiana GEAR UP

Tireka Cobb, Ph.D. serves as the Project Director for Louisiana GEAR UP. In this role, she is responsible for effectively leading and supervising staff in various efforts to increase the number of low-income students applying for, entering and succeeding in post-secondary education in Louisiana. Dr. Cobb has a Bachelor of Arts degree in English and Sociology, a Master of Business Administration, and a Doctorate of Philosophy (Ph.D.) degree in Educational Leadership and Research, specializing in Educational Technology. Dr. Cobb also has 24+ hours in Community Counseling.

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Kelvin Deloch

Manager of Audit

Kelvin Deloch brings more than 30 years of accounting and financial aid experience into his role as LOSFA Audit Division Manager. The Audit Division is responsible for ensuring that LOSFA personnel and procedures and student financial aid program participants are in compliance with applicable laws and regulations by performing audits and reviews and providing program specific assistance. Kelvin has been with LOSFA since 1989. Prior to joining the Audit Division, he served as Supervisor in the Loan Administration Division and as Accounting Specialist in the Fiscal Division. Kelvin earned his Bachelor’s Degree in Accounting in 1985 from Southern University and A&M College where he also worked in the Bursar and Comptroller’s Office at Southern University.

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Shanna Estay

Senior Research Analyst

Shanna M. Estay brings more than 15 years of experience in higher education, budgeting and data reporting to her role as Policy Planner for LOSFA. Most recently, she served as a State Budget Management Analyst in the Office of Planning and Budget. Prior to that, she worked with the Southern University System and its campuses for 10 years.

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Brittany H. Francis

Director of Public Information and Communications

Brittany Francis joined the Louisiana Office of Student Financial Assistance (LOSFA) as the Communications Director in 2018. At LOSFA, she oversees communication strategies to support the agency’s mission of promoting and providing students with opportunities that successfully prepare them for college. Executing communication strategies that foster engagement and support from media, legislators and stakeholders is Brittany’s passion. She is currently a PhD Candidate in Public Policy, concentrating in Education Policy and Advocacy at Southern University and A&M College. Prior to joining LOSFA, Brittany served as the Communications Manager with the Louisiana Board of Regents. While there, Brittany was selected as the state communications lead for Complete College America, a national nonprofit that eliminates achievement gaps and provide opportunities for students. Brittany has developed campaigns on higher education policies, planned press conferences, established best practices for social media and website promotions, and prepared speeches for the commissioner of higher education.

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Brett G. Hunt

Director of Finance and Accounting
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Robyn Lively

Senior Attorney

Robyn Lively graduated from law school and was admitted to the state bar in 2000. Thereafter, worked in the private sector for one year, and was hired by LOSFA on October 15, 2001. I provide legal support for the agency, including, but not limited to, negotiation of contracts, review of policy/procedure documents, rule-making for all programs administered by the office, TOPS exceptions, personnel matters, legislative matters, etc..

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Deborah Paul

Director of Scholarships and Grants

Deborah Paul has worked as the Scholarship and Grant Director since 2009. She has more than 30 years of professional experience in the areas of financial aid, college access, and athletics compliance.

The Scholarship Grant Division administers several state scholarship and grants programs which include the Taylor Opportunity Program for Students, TOPS, as well as the GO Grant, Rockefeller State Wildlife Scholarship, TOPS Tech Early Start, Go Youth ChalleNGe Program, Regional Contract Program, BESE Tuition Program for Teachers and the John R. Justice Student Loan Repayment Program. In conjunction with the Louisiana Department of Children and Family Services, we administer the Chafee Education and Training Voucher and Strategies to Empower People programs.

Previous work experience includes stints in the financial aid office at Southern University and Louisiana State University. She also served as the SU Department of Athletics Compliance Coordinator and Senior Woman Administrator. Deborah received a bachelor’s degree in print journalism and a master’s degree in mass media, both from Southern University, Baton Rouge.

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Terri Underwood

Acting Director of LA START 529 College Savings Plan

Terri earned her Bachelor of Arts in Management from Southeastern Louisiana University and hired by LOSFA/START in 2004. Terri brought 15 years of banking experience to START as a Branch Manager and Loan Officer for a large commercial bank here in Baton Rouge.

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Cory Wicker

Director of Human Resources

Cory Wicker brings more than ten years of private and public sector experience in nearly every aspect of human resources, including benefits, compliance, employee and labor relations, HRIS technology, performance management, project management, payroll, policy development, recruiting & workforce planning, and training & development. He earned his Bachelor of Science in Human Resources Development from Louisiana State University and a Master of Business Administration from Southeastern Louisiana University. Mr. Wicker holds both the Professional in Human Resources (PHR) and SHRM Certified Professional (SHRM-CP) certifications. Mr. Wicker is also a Louisiana commissioned Notary Public.

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