START is aware that some Account Owners were charged twice for the convenience of using a credit card for a deposit.

We are working with our vendor to correct this issue and to reverse the second charge to the impacted Account Owners. 

If you would like to save the convenience fee on credit card deposits, you may set up an automatic bank debit from your personal bank account, or mail a check to our office at P O Box 91271, Baton Rouge, Louisiana, 70821-9271, for processing at no charge. If you have any questions, please contact our START Division at