START Saving Program Spring 2020 Reimbursement Instructions

START Saving Program

Spring 2020 Reimbursement Instructions

Please note that if you paid Qualified Higher Education Expenses with funds from your START Saving Account and receive a refund from the school, you have until July 15, 2020 to return to your START Saving Account as a “Reimbursement” to avoid possible tax implications.

To accomplish this account reimbursement during the COVID 19 office closure, please send an email to  Please have the subject line read “Reimbursement #______________” (the account number you wish to credit).  In the body of the email, please list the account owner name, the beneficiary name and the reimbursement amount.

Once sent, please logon to your account to set up an Echeck transaction.  From the account view page, please select “Online Contributions” at the top of the page. You will then enter the dollar amount of the reimbursement and “Next” at the bottom of the page.  On the “Online Contribution-Payment” screen, please select “Echeck” on the right side of the page and then enter your requested banking information.  Once correct, please select “Authorize Payment” at the bottom of the page. There will be a .23 cent charge for this transaction.

If you need further assistance, please contact START by emailing